Client feedback

We go to great lengths to make sure all our clients receive their perfect vacation and the best value for money.

Every client receives their own personalised itinenerary with loads of suggested activities in each of the locations they are visiting, plus access to our free-phone support line just in case they have any questions while on vacation.

When you're ready to begin planning your Australian holiday, have a look around our website and then send us an enquiry with your travel preferences, and we'll be more than happy to help. Our travel planning service is totally free, and if you don't like our suggestions then there's no obligation to go ahead.

Have a read of what a few of our recent clients have told us.

Our Austalia and New Zealand trip arranged by First Light Travel was fantastic - could not have been better. Our consultant, Chrissy, was prompt and thorough during the design of the trip. Our itinerary was very helpful. The lodging and transport arrangements made by First Light were all seamless - we had no problems of any significance and were pleased with all accommodations.
Susan and Steve Maxwell - USA - March '10

I found First Light Travel in a National Geographic magazine in my dentist's office and thought I'd try.  I was impressed with the service the first time I contacted the travel agency.  The knowledge, experience and professionalism of our travel agent, Verity Paterson, helped make our trip to Australia everything we hoped it would be.  I completed all of our arrangements via the internet including several last minute changes and I always felt like my agent was doing everything she could to make sure our accomodations, travel and activities were totally taken care of.  I would recommend the service to anyone and if/when we're considering another trip "down under", I wouldn't hesitate contacting First Light Travel again.
Lori Herbert - USA - January '10

Shelley, our consultant was very conscientious offering detailed, informed travel suggestions along with specific details of what we could expect. Once we arrived in Australia we found that everything went smoothly according to our plans. We had great fun without the complications and hassles from being in another country.
Barbara Dickinson - USA - November '09

First Light Travel came recommended through friends and FLT didn't disappoint. We booked our 10-day excursion on very short notice with a desire to see quite a bit of NZ's South Island. FLT's prompt response to our enquiry and knowledgeable suggestions made it possible for us to experience all we had hoped without months of advance planning. It was one of our least stressful, most enjoyable trips in years.
Kristen - USA - June '08

We had a thoroughly enjoyable vacation. Verity did an excellent job of choosing the perfect accommodations for us and all excursions were top notch. When we made a change of plans mid vacation, Verity took care of needed changes and our trip continued without a glitch.
Marty Mueller - USA - May '08

I couldn't fault the service one ounze. Everything was 100% accurate - No minor mishaps and accomadated for last minute changes in the itinerary whilst travelling.Very friendly service and it made the journey for us hussle free! Many Great memories to treasure of New Zealand..... Many thanks Laureen!
Mrs J Hammond - UK - May '08

Without knowing anything about New Zealand, First Light Travel put together a wonderful trip that we were able to see and do things we would never have been able to do without their guidance.
Tom North - USA - April '08

I loved driving, it was definitely an added adventure/activity for the tour. I was able to stop as I wanted, left when I wanted, etc. I may have met other people on the tour, but I met many people along the way being on my own as well.
Sue Thorsland - USA - April '08

Laureen was fantastic to deal with. Very helpful and friendly!! She helped make our trip incredibly memorable and stress free!
Lisa - South Africa - March '08

It was a wonderful experience all the way around! I had a great time!!
Marge Rausch - USA - March '08

The over all expience was WONDERFUL. We had a great time and we are so very happy we were able to do this trip. The hotels and Bed & Breakfasts were great. Some of the local vendurs were surprised that people fromt the U.S. used a New Zealand Travel Agent.
S. Kim Modrow - USA - March '08

We had an amazing time in New Zealand and everything First Light, in particular Verity's input, was first class!
Barbara Liddle - UK - March '08

Special mention must go to Verity for her help and organisation of our trip. Everything went very smoothly as planned, thank you. We were very impressed also with the Marborough Sounds Adventure Company and our 5 day Freedom Walk, everything worked out "just right" and after the sometimes tough hills, we were well rewarded with stunning views of Marlborough Sounds.
Keith & Jackie Ridout - Australia - February '08

Given my short lead time, peak season and the time needed to research it all myself, using your service saved me a lot of stress. My consultant [Verity] took the worry off my mind. I had to trust her judgement, and she delivered.
Richard Juneau - USA - February '08

I thought we would be catching our own fish for dinner and living off berries and nuts, sleeping on cots. This was living like a king. Everything was exceptional and I would not hesitate to do it again in a heart beat!
Cyndi Wisner - USA - May '07

Just thank you so very much for your attention and helping me visit your glorious country. I want to move there! The people are so very kind and helpful. The scenery was breathtaking.
Christian Dimery - USA - July '06

Return to home...